We are proud to welcome Rob Marcoe back to Texas and Harper House. People familiar with Harper House may remember the name Rob Marcoe from the late 90's. Rob started in 1995 as our Director of New Media Services and later became the Director of Internet and Information Services before his departure in 2000. At the time, we were beginning CD-ROM and website development. Rob's responsibilities also included workflow consultations and developing our email, web and ftp servers, which are still in use today. I think the most memorable of Rob's legacy's is Kitty Korner, an area of our website where Rob posted new and different daily tips and tricks for our customers.

In 2000 an opportunity attracted Rob and his family to Maine where he spent the past 5+ years at L.L.Bean working in Information Services as their Publishing Technology Analyst. During his tenure Rob supported the hardware, software and workflows for the Print Creative Department, E-Commerce, International Page Production, Retail Graphics, Advertising as well as the Product Design Groups within L.L.Bean. During this time Rob also managed and/or extensively participated in several large scale projects such as the selection and implementation of an Enterprise Asset Management Solution, the company-wide Macintosh conversion to OSX, a project to revamp the way prepress and photography were accomplished at LLB as well as the selection and implementation of an Enterprise Product Lifecycle Management (PLM) solution.

His knowledge and experience in the graphic arts and catalog/retail industries as well as his familiarity with the organization of Harper House make him a perfect fit for this new position at Harper House, Director of Information Services. Rob attributes his decision to come back to Harper House to our long history as a provider of specialty "boutique" premedia services as well as our commitment and potential for growth in this industry.

Today, our business mainstay is still premedia. And, in order to satisfy our customers' needs we also offer complementary services both downstream and upstream, including photography, creative services as well as printing and fulfillment. However, one of the most valuable services we provide is also one of the hardest to define. It's the maintenance and development of information, technology and workflow optimization, which we offer our clients as well. We refer to this broadly as Information Services.

We've always made the management of information a priority at Harper House. Yet with Rob Marcoe as Director, we will be better able to integrate our systems, bringing us another step closer to our goal: satisfied customers who feel doing business with us is a pleasure. This ideal fits right in line with Rob's goal: to offer top-notch customer service. Our business is fast-paced and subject to continuous changes. Our customers rely on us to meet their tight deadlines with precision and accuracy. And it is often what our customers don't see: the computer infrastructure and the minds that make it work, which allow us to accomplish the customers objective as efficiently as possible for both Harper House as well as for the customer while always maintaining the highest levels of quality. This philosophy continues to be the cornerstone of our success.

For more information on how Harper House can help you please call 214-744-4646 or email: contact@harperhouse.com